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Terms of Service

Terms and Conditions

By accessing or using our website, you agree to follow these Terms and Conditions. This creates a legally binding agreement between you and Zuri Pets. If you have any questions or need support, our customer care team is always happy to help.

Intellectual Property

All content on this website—including logos, trademarks, images, designs, and text—belongs to Zuri Pets and is protected by applicable intellectual property laws. You may not copy, reproduce, modify, or distribute any content without our prior written permission.

Product Information

At Zuri Pets, we do our best to provide accurate and up-to-date product details, including descriptions, images, and pricing, to help you shop with confidence. However, this information is provided for general reference only, and occasional errors or omissions may occur.
Please note that product colors, textures, and sizes may appear slightly different on your screen due to monitor settings and natural variations in materials.
Product availability may change at any time, and we cannot guarantee restocks or continued availability of specific items.

Orders & Payments

When placing an order, you confirm that you are authorized to use the payment method provided and that all billing and shipping information is accurate and complete. Zuri Pets reserves the right to refuse or cancel any order at our discretion, including cases of pricing errors or suspected fraudulent activity.

Shipping & Delivery

We make every reasonable effort to process and ship orders within the stated timeframe. However, delivery dates are estimates, and Zuri Pets cannot be held responsible for delays, losses, or damages caused by third-party shipping providers.

Any shipping fees, customs duties, or taxes incurred are the responsibility of the customer.

Please refer to our Shipping and Returns Policy page for full details

Returns & Refunds

Due to the nature of our products, all sales are final.Our Returns & Refunds Policy outlines the eligibility and process for returns, exchanges, or refunds. Please review that page for complete information.

Limitation of Liability

To the fullest extent permitted by law, Zuri Pets shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use—or inability to use—our website or products, including loss of profits, data, or goodwill.

Governing Law

These Terms shall be governed by and interpreted in accordance with applicable laws

About us

Zuri Pets is an online pet store offering pet products, including made-to-order and personalized items. All products are sold directly through our website

Updates to These Terms

Zuri Pets reserves the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review them periodically. Continued use of our website after changes are made constitutes acceptance of the updated terms.

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